Net Promoter Score surveys are designed to evaluate your customers' level of loyalty and commitment to your brand. BSC's NPS / Baseline survey templates will simplify the process of keeping your customers coming back for more.
The climate within a company (its staff) influences many external factors like public image, the quality of customer service, the application of resources in the right way, and turnover related to efficiency. Improving the climate of each department in your organization is simple once you've conducted thorough research.
BSC presents affordable market research solutions for large corporates and small businesses.
Deep Dives help you to solve problems that were identified by a recent Customer or Employee Survey. Workshops are presented in a fun and relaxed environment and combine practical demonstrations, simple illustrations and entertaining exercises. The material used for the workshop is based on SAQA unit standards.
BSC's Database Cleansing Solution is designed to supply you with a complete customer database as well as valuable marketing information.
In order to keep existing customers coming back for more, we need to find a way to improve their loyalty and commitment. To ensure a customer’s commitment and achieve success, first you will need to conduct thorough research.
While stakeholders are greatly influenced by the actions of your business, they are also able to influence you. Stakeholder Surveys analyse the stakeholders’ attitudes, plans and expectations. It also measures the success of recent changes that took place as well as the extent of their impact on the different individuals.
BSC's Hospital Surveys are designed to create Resource Optimization Solutions for Health Organizations.
BSC's Survey Methods include: E-Surveys (Email Surveys, hosted on the internet); Telephonic Surveys (interviews over the telephone); Questionnaires (physical documents that can be handed out); Face-to-face interviews (our interviewers schedule meetings with respondents); and a combination of the above.
BSC's Fieldworkers include surveyors, telephonic interviewers, personal interviewers, supervisors, project managers, focus group facilitators, consultants and data capturers.